At Hiymara Artwork, we pack and ship your orders with care. Here's what to expect when it comes to processing, delivery, and tracking:

Processing Time

• Orders will be shipped within 1-3 business days & delivered in 5-7 business days after payment confirmation.

• Custom or personalized items may take longer — we’ll let you know the timeline when you order

• We do not ship on weekends or public holidays

Shipping Charges

• Shipping costs are calculated at checkout based on your location and order weight

• Free shipping may apply to qualifying orders — check our homepage or banner for current offers

Estimated Delivery Times

• Within India: 5–7 business days

• International: 10–20 business days (subject to local customs and courier timelines)

Please note: These are estimates. Delays may occur due to factors outside our control (e.g. customs, courier issues, weather).

Tracking

Once your order ships, you’ll receive a tracking number via email or SMS.

Shipping Address

Double-check your address during checkout. We’re not responsible for delivery issues caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your order is lost or arrives damaged, contact us within 48 hours of delivery. Include your order number and photos of any damage. We’ll coordinate with the courier to find a solution.

International Shipping

• You are responsible for any customs duties, taxes, or import fees

• Check your country’s import regulations before placing an order

For any shipping-related questions, reach out to hiymaraartwork@gmail.com.

Thank you for shopping with us — we’re grateful to bring a bit of art and inspiration to your doorstep.